We are pleased to present you with our enhanced services that will make your travels even safer and more convenient. With our money transfers, you can quickly and securely send funds to any corner of the world, ensuring reliability and comfort in your financial transactions. Our travel insurance will provide you with peace of mind and protection during your journeys, allowing you to enjoy every moment, knowing that you are covered in unforeseen circumstances. Additionally, our document translation services will enable you to communicate easily and understand the local culture, ensuring accuracy and professionalism in every translation. Furthermore, we provide certificates of no criminal record from Ukraine, allowing you to confidently navigate any checks and official procedures abroad. We invite you to take advantage of our services and experience peace, comfort, and reliability during your travels. Enjoy a world without limits and obstacles, as we are always by your side to make your dreams a reality.


DMD-GROUP offers money transfer services that allow for quick and secure sending and receiving of money within Ukraine and internationally. All money transfers are conducted using reliable security systems and data encryption.

Insurance for foreigners

We offer insurance services for foreign tourists, providing them with safety and protection during their travels to Ukraine. The insurance coverage includes medical expenses, evacuation, loss of luggage, and other unforeseen circumstances. Clients can choose from various insurance plans depending on their needs and the duration of their stay in Ukraine.


Our professional translators provide high-quality translation of official documents such as passports, visas, birth certificates, and others. We guarantee accuracy and confidentiality for every translation, ensuring convenient and fast service for our clients.

Certificates of no criminal record

When contacting our company, clients can obtain a certificate of no criminal record in Ukraine and/or abroad, which may be necessary for visa applications, employment purposes, or other requirements. To obtain the certificate, the client needs to provide the necessary information and documents, and our company will ensure its acquisition in the shortest possible time.

Money transfers

You can do this at our sales points.


Florenc Bus Station, ticket offices 18 and 14 (new registration hall). Open daily from 08:00 to 20:00.


International ticket office, 1.maja Street 363 (opposite the bus station). Open daily from 09:00 to 18:00.


Zvonarka Bus Station. Open daily from 09:00 to 20:00.

Funds are transferred through our partners BestPay, FasFinance, and Bitteffect.

Is it possible to refund a money transfer?

A money transfer can only be refunded if the recipient, for some reason, was unable to receive the money transfer and it has not been paid out. To initiate a refund, the sender should provide a valid identification document, along with the receipt, and provide the money transfer number to the operator. Refunds are processed after deducting the transfer fee.

What do I need for a money transfer?

To make a money transfer, you need to present an identification document (passport, refugee status, or valid visa), provide information about the recipient (name, phone number, and the method of receiving the funds: at a bank branch or transfer to a credit card). We accept Czech crowns and euros for transfers. Alternatively, you can receive the transfer in euros or dollars.

The commission for money transfers starts from 2% of the transfer amount. The transfer is processed immediately.

Frequently Asked Questions (FAQ)

In 99% of cases, it is incorrect information provided about the recipient. To avoid such a situation, it is necessary to provide the correct name, surname, date of birth, and contact phone number of the recipient. If it is a transfer to a bank card, the card number should be provided.

Money transfer is credited instantly. If your transfer did not arrive immediately, any delay could be due to technical reasons within the recipient’s banking system.

When receiving a money transfer at a bank branch, you need to have an identification document (such as a passport) and the transfer code. The transfer code is automatically sent via SMS to the recipient’s phone number. This code is also provided to the sender.

  1. The recipient did not provide an identification document.
  2. Incorrectly entered code for retrieval.
  3. Technical issues with the recipient’s bank.

Cancellation of a transfer sent to a card number is not possible.

If a transfer is made for cash pickup at a bank branch, it is possible to cancel it, but a fee for the transfer will be deducted.

The time it takes to cancel a transfer and refund the funds to the sender depends on the reason for cancellation and the refund process of the receiving party. In general, it can take up to 15 minutes.

I apologize for the incorrect information. If transfers can only be paid in cash at the branches, then it is not possible to pay with cards. 

You can make a money transfer to any country in the world.

Insurance for foreigners

If you need European insurance, please contact us. We will help you choose an option that suits your financial needs and meets the requirements for your stay in the Czech Republic or the EU. Before embarking on any trip or staying in a country other than your country of origin, it is advisable to inquire about insurance coverage for emergency medical assistance. Stay healthy and take care of yourself.

You can obtain information about life and health insurance at our sales points or by contacting us at the provided phone numbers.

Please contact one of our offices. It depends on the purpose of your trip or your stay in the Czech Republic.

  1. At our offices.
  2. We can send it to you by email.
  3. We can send it to you by regular mail to your place of residence.

Data of the foreign passport and residential address.

All foreigners staying in the territory of the Czech Republic must be insured.

If you are residing in the Czech Republic, came here for tourism or visiting, your entire period of stay in the territory of the Czech Republic must be insured.

Our insurance provides an emergency hotline number that you should contact in case of emergencies. Typically, this is the call center of the insurance company, where they can assist you in multiple languages.

You should mention this factor when applying for the insurance policy. In such cases, the premium for the insurance coverage may be higher. Alternatively, you can explore the option of purchasing insurance specifically designed to cover COVID-19-related illness while traveling abroad.

The minimum insurance coverage is 10 days for trips departing from Ukraine.

The minimum insurance coverage is 1 month when applying for a Czech insurance policy for stays in the territory of the Czech Republic.

We offer translations of various types:

  1. Documents and texts from Ukrainian or Russian to Czech, and vice versa.
  2. Documents for the visa center and Czech consulate in Ukraine, notarized within the territory of the Czech Republic, as well as for Czech government institutions.

The cost of translations depends on the volume and complexity of the text. To obtain a precise quote for your translation, you can send your documents to the email address To proceed with the translation, you will need to personally bring the documents or their notarized copies to one of our branches.

Document translation

Our branches


Florenc Bus Station, ticket offices 18 and 14 (new registration hall). Open daily from 08:00 to 20:00.


International ticket office, 1.maja Street 363 (opposite the bus station). Open daily from 09:00 to 18:00.


Zvonarka Bus Station. Open daily from 09:00 to 20:00.

Attention! We do not provide translation services for medical documents.

Frequently Asked Questions (FAQ)

Notarized translations are provided according to Czech legislation.

To certify a copy of a document, the original document must be physically present at the relevant authorities. A scanned copy is not sufficient.

Only if the copy is notarized or certified at a Czech post office. From a regular copy, a translation can be made, but it will not be valid for use in Czech state institutions.

Urgent translation is possible depending on the translator’s availability and at an increased rate.

Your translated documents can be collected by another person with a proof of payment.

We do not notarize translations done by other translators as it carries legal responsibility. Additionally, we do not edit other people’s texts.

The cost of translation is based on the number of characters in the document, not the number of pages. Translations are calculated based on a standard page, which contains 1800 characters including spaces.

1-2 business days.It depends on the complexity and volume of information in the document.

It depends on the complexity and volume of information in the document.

The pricing for 1 standard page is determined by a special program that calculates the number of characters.

  1. To the bank account of D.M.D.-Group company.
  2. In cash at one of our offices.

When placing an order, please specify whether you require a regular translation or a notarized translation.


International ticket office, 1.maja Street 363 (opposite the bus station). Open daily from 09:00 to 18:00.


Zvonarka Bus Station. Open daily from 09:00 to 20:00.


Автовокзал Florenc, каси 18 і 14 (новий зал реєстрації). Щоденно 08:00-20:00.

Certificates of no criminal record

Citizens of Ukraine who are residing in the territory of the Czech Republic often need to provide a certificate of no criminal record from Ukraine to various legal institutions. We can assist you in obtaining this document, as well as translate it into Czech and provide notarization. The processing time is up to 7 business days. You can order this document at one of our branches.